A Great Leader Is...
"Someone who looks at what can be done. A leader is someone who can build something (not Ikea furniture), and who sees potential in someone."
I have interviewed over 10,000 people.
— My Cool Factor —
Leadership amazes me; the way in which one person can have such lasting impact on another person. Whether it's forever or just until they meet their next leader. A leader can be someone that has had academic, athletic, personal, professional, or spiritual meaning for someone – intentionally or unintentionally.
My most influential leader is Brian Scudamore, Founder of O2E Brands. I began my recruitment career at 1-800-GOT-JUNK?. Although I never reported directly to Brian, a lot of what I know about business and leadership stems from working for his company. Gordon McFarlane, Professor and Head of Business Studies at Langara, was another very influential academic leader. He was the person who introduced me to recruitment and challenged me to pursue it.
Taking risks. When I look back at what I've achieved, it all stems from taking some sort of risk. Overall, my biggest achievement has been founding The Leadership Agency.
I have always led in some way, from school projects to professionally. However, the first real leadership role was when I built a recruitment team. That team eventually built a team of its own, and then those teams built their own teams. Before we knew it, we had created something great!
I believe they are born. It’s who you are. Leadership skills can be developed, but leaders are, to their core, leaders in some way.
I genuinely love recruitment. It fascinates me. Yes, it’s absolutely about helping companies lead by helping them make great hires, but it’s what you get to learn about other businesses and industries that is the most fascinating. When recruitment is done right, you don’t just learn about a company’s recruitment challenges or needs, you learn about the business, the competitive landscape, the revenue model, the employment brand, etc. I love having a genuine impact on something.
So many people question why I am a service-based business and not technology or something more disruptive. I am not opposed to anything, but the reality is, behind every great disruption or solution is great service – they go hand in hand! I love providing a high quality service and experience. Some of my favourite businesses and brands are service disruptors: 1-800-GOT-JUNK?, Uber, Just-Eat, and so on.